About us

The jobs and careers service will bring employment support, skills, and careers guidance together in one place. Our approach is digital where possible, human when needed. That means simple online journeys for most people and tailored support from advisers when it’s right to do so.

We work with employers, local partners and national programmes to make the labour market easier to navigate. Our teams design and test new services for people looking for work and for employers, using real feedback, data, and evidence. We focus on skills, fair access, and practical outcomes that help people find, move into and thrive in work.

This blog is where we share what we’re building and learning. You’ll find regular updates from product, policy, user research, service design and delivery teams. We’ll explain the problems we’re tackling, what we’re testing, and how feedback is shaping the service.